Refund Policy

Refund Policy

Thank you for choosing Sky Roofing Assam. We strive to ensure that our customers are satisfied with our products and services. Please read our refund policy carefully to understand your rights and options.

1. Eligibility for Refund

We offer refunds under the following conditions:

  • Incorrect or damaged product received.
  • Product does not match the description on our website.
  • Defective product.

2. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our Customer Service within [number of days, e.g., 14 days] of receiving the product.
  2. Provide your order number, details of the issue, and supporting evidence such as photos.
  3. Wait for our customer service team to review your request.
  4. If approved, you will be provided with instructions on how to return the product.
  5. Once we receive the returned item, we will initiate the refund process.

3. Refund Processing Time

Refunds will be processed within [number of days, e.g., 7 days] of receiving the returned item. The actual time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

4. Non-Refundable Items

Certain items are non-refundable, including:

  • Products damaged due to customer mishandling or misuse.
  • Items returned without original packaging.

5. Contact Information

If you have any questions or concerns regarding our refund policy, please contact our Customer Service at:

Sky Roofing Assam
Main Branch
No.14, Rafi Ahmed Kidwai Road
Nearby SBI, Bishnu Pally
Hojai, Assam 782435

Thank you for choosing Sky Roofing Assam. We appreciate your business.